Call Agent Learnership 2024

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Call Agent Learnership 2024

Duties & Responsibilities

Responsibilities:

  • Delivering Profit performance and functional issues in line with popular prospects and performance KPI’s
  • Partnering across the business to insure Business mate/ client queries are responded to digitally within specified times
  • Uniting with deals brigades, furnishing regular sapience on assigned guests and relating openings for incremental profit
  • Developing and maintaining professional connections with guests and Business mates to insure client satisfaction and retention furnishing accurate and timely soothsaying for yearly, daily, and periodic performance, including threat and occasion analysis

Conditions

  • Have Grade 12, Parchment or Degree in any applicable field
  • Have a great station with the capability to make trusting connections with others
  • Be largely systematized, managing time and multiple objects according to procedures and processes
  • Be comfortable using introductory to intermediate Microsoft Office operations
  • Demonstrate excellent English oral and spoken communication chops to aiding working with associates and delighting guests
  • Show the capability to accept and perform new job liabilities as demanded

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